We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 25% the price of your scheduled appointment. 

If you arrive late, your appointment may need to be shortened to accommodate other clients. Please kindly send us a notice if you're running late. We recommend arriving at least 10 minutes early to ensure you receive your full service.

We accept cash, credit/debit cards, Visa, MasterCard, American Express. A non-refundable deposit may be required to secure booking for services. It is applied to your service.

Refunds are not offered on services or gift certificates, but we will work with you to address any concerns or issues you may have. For products, please refer to our product return policy.

We adhere to strict hygiene and sanitation protocols, including regular cleaning and disinfecting of all surfaces and tools. We also follow all relevant health and safety guidelines.

You will need to fill out a client intake form and, for certain services, a consent form. These forms help us provide you with the best possible care and ensure your safety. Please arrive 10 minutes early to fill out the forms.

If you experience any reactions, please contact us immediately. We will advise you on the best course of action and may recommend seeking medical attention if necessary. We do ask that you provide us with all the information on your medical history on our consent forms to prevent any issues. Your safety is our main concern.